Check-in
The airline offers several ways to check-in including online, in-town locations (around Hong Kong), their app and in the airport. Many airports also have self-service check-in kiosks and bag drops. Business and First Class passengers have their own dedicated check-in desks for quicker service.
Baggage
Cabin baggage allowances are:
- Economy Class: 7kg
- Premium Economy Class: 7kg
- Business Class: 10kg
- First Class: 15kg
For checked luggage, the standard allowances are:
- Economy Class: 30kg
- Premium Economy: Class 35kg
- Business Class: 40kg